Look, we know AFOLs aren’t casual. You want to know exactly what you’re getting. So here’s the lowdown on our condition grades — no corporate waffle, just some dodgy euphemisms.

🔒 Collector-Grade: Mint. Sealed. Beautiful.

This is the clean-cut golden child of the LEGO world.

Sealed box. Sharp corners. Only shelf wear. No tears.

Perfect for display, investment, or just flexing on Instagram.

If you’re a Box Worshipper, you’ll cry if you open it — and we won’t stop you.

📦 Box-Beaten: New inside. Box took a beating.

Set is still sealed and untouched, but the box? Not winning any beauty contests.

Expect dings, creases, maybe a corner crunch.

Perfect if you build your sets and bin the box anyway.

Cheaper than mint, same glorious bricks inside.

🪖 War-Veteran: Seen some things. Still standing.

The box might be opened, torn or have holes - just like my heart. Or, it could have gotten into a fight with a forklift before we saved it.

We’ve done a quick parts check — looks complete, but don’t @ us if a 1x2 tile went rogue.

Great for builders. Not for purists.

🕳️ Dark-Past: Used. Abused. Possibly possessed.

This set’s been around the block. Maybe built. Maybe dropped.

Box is toast. Parts may be missing. Manuals? Who knows.

Ideal for MOC fans, risk-takers, and bargain hunters who laugh in the face of missing pieces.

Also: priced accordingly. You’re welcome.

❓Still Not Sure?

Message us. We’re human. We’ll send pics, chat condition, or help you find the right level of chaos for your next build.

Changed your mind? It happens — we won’t judge (much).

If you want to send something back, fill in this form with your order number, what you’re returning, and why. We’ll get back to you sharpish with what to do next.

If you’re in the UK, you’ve got 14 days to let us know you want to return it, then another 14 days to get it back to us. That’s your legal right, not just us being nice.

A few ground rules:

• You’ll need to cover return postage unless the item’s faulty.

• The item has to come back in the same condition we sent it — sealed means sealed, unused means untouched. No sneaky swaps, no brick bandits.

• If it turns up half-built, half-eaten, or missing bits… no refund. Brutal but fair.

We’re chill, but not daft.

Well that sucks. Let’s sort it.

If the item you bought turns out to be faulty, and you’re in the UK, you’ve got 28 days from delivery to let us know — and we’ll cover the return. Fair’s fair.

Just fill out this form with:

• Your order number

• What’s wrong

• Any proof (pics help, we love a dramatic close-up)

We’ll reply with what to do next.

🚫 Outside the UK? Or it’s been more than 28 days?

You’ll need to go straight to the original manufacturer — they’re the ones with the secret replacement parts bunker.

And just so we’re clear:

• Faulty = broken, defective, missing key stuff out the box.

• Not “I opened it and changed my mind” or “the box isn’t Instagrammable.”

First off — we don’t mess about when it comes to your data. Here’s how it works, no fine print games:

🧾  What We Collect (aka the usual suspects):

When you place an order, we collect:

• Your name (and your mate’s if it’s a gift)

• Delivery + billing addresses

• Email + phone (no spam, promise)

• System stuff like cookies and order IDs

• Anything else you tell us while chatting about bricks

💼  What We Actually Use It For:

We’ll use your info to:

• Process your order and take your money (cheers)

• Let you know what’s happening with your order

• Do the boring legal stuff (taxes, accounting, you know the drill)

That’s it. We don’t sell your info. Ever. Not for clout. Not even for our own LEGO fix.

🛡️ How We Keep It Safe:

We lock your data down with proper security measures.

No prying eyes. No shady leaks.

🤝 Who We Share It With:

We only share your data with the business partners that keep Kuso Oushii ticking — like our payment processors, warehouse pals, website hosts, and delivery crews.

They only get the info they need to do their job, nothing more.

All personal data is stored securely and may be processed or stored in the UK, EU, or countries with equivalent data protections.

📆 How Long We Keep It:

Only as long as we need to:

• Fulfil your order

• Obey the tax goblins - then it’s gone.

📣  Your Rights (UK folk — this one’s for you):

You can ask us to:

• Show you what we’ve got

• Fix anything that’s wrong

• Delete your info (unless we legally can’t)

Just use this form to holler. No red tape.

🍪 What About Cookies?

Yeah, we use ’em. Cookies help our site work and let us remember what you were browsing.

If you’re not into that, you can turn them off in your browser. But the site might get cranky.

🔄  Will This Ever Change?

Maybe — if the rules change, or we hire a lawyer who loves updates.

If we do change anything, we’ll post it loud and clear.

❓Still have questions?

Reach out here. We don’t bite — and we’ll never message you about NFTs.

We believe LEGO is for everyone — and that includes our website.

We’re Kuso Oishii Ltd, and we’re committed to making our site usable by as many people as possible. Whether you’re building with one hand, navigating with a screen reader, or just prefer high contrast and fewer faffy animations, we want you to feel right at home here.

What we’re doing: We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. Not just because it’s the law, but because it’s the decent thing to do.

That means:

• You should be able to navigate most of the site with a keyboard (not just a mouse)

• Text should be readable without a magnifying glass or a headache

• We’ve labelled stuff properly for screen readers

• Our colours don’t clash like a toddler’s first MOC

• We avoid auto-playing nonsense or flashing content (unless it’s absolutely bloody necessary)

Where we’re still tweaking: Let’s be honest — not every brick is in place yet. Some older content might not play nice with all assistive tech. We’re working on it. If you find a part of the site that’s a pain in the arse to use, tell us. Seriously.

Speak up: If you’re having trouble using the site, or if something isn’t accessible to you, let us know. Drop us a message at access@kusooishii.com and we’ll do our best to sort it. (No bots, no faff — just real humans who give a damn.)

Enforcement: In the EU and the UK, you’ve got rights. If we ever totally screw it up and you’re not happy with our response, you can take it up with your national equality body or regulator. Fair’s fair.

Yeah, it’s the small print — but we’ll keep it sharp, useful, and in plain English (with a bit of bite).

🏢 1. Who the Hell Are We?

We’re Kuso Oishii Ltd, an independent UK company run by brick-loving humans.

Details, for the curious:

• Company Number: 14800540

• VAT Number: GB 443 8076 85

• Registered HQ: 2 Main Road, Brookville, Thetford, Norfolk, IP26 4RA, UK

🧱 2. What We Sell (and What It Costs)

We flog new and used LEGO® sets, minifigs, and parts.

Prices you see? They include UK VAT.

Shipping’s extra — we’ll show you the cost before you check out. No hidden stings.

💳 3. How You Pay

We take:

• PayPal

• Apple Pay

• Google Pay

• Debit & credit cards (Visa, Mastercard, etc.)

All payments are handled by secure third-party wizards. We never see your card details. Ever.

✈️ 4. Shipping & Delivery

We ship worldwide* within 48 hours — unless you live somewhere on a UN no-fly list.

• Sent via standard post

• Tracking provided if available

• Delivery times? It depends on your postie and the postal gods. No guarantees. Just vibes and tracking numbers.

🔁 5. Returns (If You Change Your Mind)

UK buyers: you’ve got 14 days to let us know you want to return something, and another 14 days to actually return it.

• Use this form to start the process.

• Items must come back in the same condition you got them — sealed if they arrived sealed, untouched if they arrived untouched.

• You pay return postage unless it’s faulty. (More on that below.)

• No returns on:

  • Sale items

  • War-Veteran or Dark-Past sets (we told you they were risky, respect the chaos)

🔧 6. Faulty or Damaged Stuff

Item damaged in the post? Take it up with the courier first — they broke it, they owe you.

Faulty item? Let us know within 14 days. We’ll either sort the return or point you to the original manufacturer for support.

💬 7. Got a Problem?

We’re not robots. If something’s gone sideways, use this form and we’ll sort it.

Fast replies. Zero corporate script.

⚠️ 8. Liability (aka: Don’t Sue Us for That)

We’re only responsible for what you actually paid for.

We’re not liable for:

• Shipping delays

• Missing returns

• Rage builds gone wrong

• Lost dreams or broken fingernails

🔒 9. Privacy & Your Data Rights

We collect just enough info to send your stuff and talk to you about it. Nothing creepy.

UK + EU customers can ask us to:

• Show you your data

• Fix it

• Delete it (unless we legally have to keep it)

Hit us up here if you want to exercise your rights.

⚖️  10. Legal Stuff (the Serious Bit)

This site runs under English law.

Any beefs go through the courts of England and Wales.

🧱 Thanks for buying from Kuso Oishii.

You shop with us, you get bricks, banter, and brutally honest listings. That’s the deal.